
Adam Barnhart, FSA, MAAA

Brian Breisinger

Ed Buckley, III, Ph.D.

Mina Chang, Ph.D.

Evelyn Chojnacki, MPH

Keslie Crichton

Kacey Dugan

Sarah A. Fernandes

Helaine Fingold

Craig Fisher

Ken Gammon

Mark Garnett

Nikki Hungate, MS, MHA

Billy Justice

Jenn Kerfoot

Lauren Flynn Kelly

Gary Melis, RPh

Casman Mosby

Jeff Nathe

Philip Nelson

Dan Paladino

Brandon Solomon

Spencer Pratt

Windsor Richmond

Todd Rau

Tom Sass

Ezio Sabatino

Rebecca Schano

Barb Shooshanian

Heather Smith

Jason Sloan

Michael Spicer

Cindy Thomas

Merry Beth Ward

Austin Weaver

Daniel Weaver

Dr. Lisa Zaval

Adam Barnhart, FSA, MAAA
Adam is a Principal and Consulting Actuary at Milliman, a global, independent professional services firm serving the insurance, employee benefits, and healthcare industries. His work focuses on healthcare, where he works with a diverse client base that includes Medicare Advantage organizations, Prescription Drug Plan sponsors, employer groups, providers, supplemental benefit organizations, and pharmacy manufacturers. He is passionate about improving the access, value, and outcomes across the healthcare industry, and working with his clients to help them meet their objectives.

Brian Breisinger
Brian is the President and CEO of GS National Insurance. GS was founded in 2012 as a wholesale distributor of health insurance products based in Pittsburgh, PA. The firm represents 26 carriers and currently works with over 4,500 brokers in 13 states. Brian also has ownership interest in the retail insurance firm MediConnect and a managing partner with PEAK Reps, LLC. out of Jupiter, FL. Peak is a wholesale Broker/Dealer.

Ed Buckley, III, Ph.D.
Ed Buckley, III, Ph.D., is the CEO of Peerfit by FitOn Health, a platform that makes it easy for insurance carriers, brokers, and employers to offer a variety of fitness experiences to their clients, employees, and Medicare members through their product Peerfit Move. Having raised over $60 million, Ed leads expansion strategies by fundraising, driving national partnerships, and continued business development. With nearly 15 years in the fitness industry and a background in digital health behavior research, Ed continues to push the envelope on innovation in the fitness-technology space. He is passionate about designing new ways to drive engagement and help deliver flexibility and personalization to the health and wellness marketplace. As CEO, Peerfit by FitOn Health has won national awards for best company culture, best leadership, regional Emmy awards, best workplaces from Entrepreneur, USA Today, and Great Places to Work, and #140 on the Inc 5000 list with nearly 3k% growth. Peerfit was recently acquired by one of the top leaders in the fitness and health space, FitOn and previously completed an M&A transaction with one of the top fitness companies in the space. Ed holds a Ph.D. in Digital Health Behavior, and a Master's of Public Health, from the University of Florida. He is also the co-founder and Vice-President of the Board of Governors for Balance180, a non-profit that encourages children with disabilities to be physically active, and is on the board of FitOn.

Mina Chang, Ph.D.
Dr. Chang currently leads Ohio Department of Aging’s Analytics & Compliance division, using
business intelligence to improve statewide delivery of long-term services and supports.
She is an accomplished leader and trusted advisor in large healthcare, public health, and human
service delivery systems for a wide span of governments and national markets. Mostly recently,
she was a senior executive and VP for Bethesda LC, a prominent long-term care provider on
disabilities. She led all aspects of quality, training, and COVID response for its 3,000 employees
nationwide.
She was formerly an assistant health commissioner for the New York City, one of the world’s
largest health organizations. She led her team to improve health insurance and safety net services
for all New Yorkers. She previously held various operations and quality leadership roles for the
State of Ohio to improve access to and quality of care for more than three million Ohioans.
Dr. Chang is a frequent speaker at key industry forums and has served as a subject matter expert at
MACPAC, SAMHSA, and CHCS. She earned her Ph.D. and Master of Public Administration from the
Ohio State University.

Evelyn Chojnacki, MPH
Evelyn Chojnacki brings an extensive health plan background to Sword Health with over 19 years’ experience serving clients and members. This includes client management, health care program development, vendor assessment and integrations, market deployment and strategy. Evelyn joined Sword in early 2021 and remains focused on advocating for the needs of health plan partners while supporting the advancement of virtual care across the industry. This means promoting solutions positioned to deliver impactful clinical results and equitable member access to convenient care - all while tackling escalating healthcare costs. Outside of work, Evelyn is an active outdoor and travel enthusiast.

Keslie Crichton
Keslie is the Chief Sales Officer for Benelynk. In her role, she is not only responsible for new
business development but also works on innovative partnerships to improve outreach
strategies and health outcomes for our client’s members. At the core of BeneLynk’s
services, Keslie and her team work to identify, document and solve member’s social
determinant of health (SDoH) challenges by “leading with help”. This increases BeneLynk’s
engagement rates across our integrated services while also providing our clients with
crucial information they need to deliver care and improve their quality metrics.
Keslie has worked in managed care for over 25 years with a focus on SDoH solutions that
improve members lives but also provide a return on investment for our clients. Keslie's
passion lies in working on strategies that put members at the center while ensuring we
deliver increased risk-adjusted revenue, quality performance, and member retention.
Keslie holds a B.S. in Business Administration from Regis University and worked toward her
MBA and Masters in Healthcare Administration at Sacred Heart University in Fairfield, CT.
She is also a licensed Realtor® and spends time serving volunteering for several non-profit
organizations.

Kacey Dugan

Sarah A. Fernandes
Sarah has spent the last 12 years as the Medicare Sales Manager for Health New England. In her role, Sarah is responsible for Tele-Sales, Field Sales, External Agent Recruitment/Appointment/Training/Oversight, Commissions, Sales Strategy, and Member Retention. Sarah is responsible for all aspects of Medicare Sales, from creating a sales plan, writing sales presentations and educational material, to ensuring compliance with all Medicare rules and regulations. Sarah actively participates in the development of the Health New England product portfolio. Sarah has successfully expanded our service area, expanded our sales channel from just 5 internal agents to over 300+ external brokers, FMO’s, and Exchange Partners. Sarah launched our Medicare Supplement product, as well as a new a PPO contract. In addition, Sarah is responsible for community engagement and member retention and has been successful in achieving over a 94% retention rate for the past 12 years.
Health New England is a 4.0 Star rated health plan located in Springfield, Massachusetts. Today, HNE insures over 200,000 members and over 5,000 employers in Western Massachusetts and Connecticut. HNE’s product portfolio includes fully funded, self funded, Medicare and Medicaid products.

Helaine Fingold
Ms. Fingold advises health care plans, providers, and other stakeholders on legal and policy issues regarding: the Medicare Advantage and Part D programs, including, but not limited to, general program compliance, marketing and agent broker issues, star ratings, application process and appeals, program audits and enforcement sanction processes. She also advises on Medicare A and B, Medicaid waiver and managed care programs; Medicare and Medicaid innovation programs; ACA requirements for commercial and Qualified Health Plans; and federal and state Surprise Billing rules, among other things.
From 2004 to 2012, Ms. Fingold worked in a range of capacities at the Centers for Medicare & Medicaid Services (CMS), with responsibility for areas of the Medicare Advantage program, including plan application review and approval, network adequacy, application denials and appeals, contracting, plan surveillance and oversight, and Parts C and D marketing. She is also experienced in the Medicare Advantage and Prescription Drug audit and sanction process. Subsequently, Ms. Fingold served in both senior staff and leadership roles with CMS’s Center for Consumer Information and Insurance Oversight (CCIIO) in the Exchange Policy and Operations Group through which Ms. Fingold worked on defining and interpreting requirements relating to the qualification of qualified health and stand-alone dental plans in both state and federally-facilitated exchanges, oversight of these plans, essential health benefits, and market-wide cost sharing limitations.
Ms. Fingold began her professional career as an attorney with the Department of Health and Human Services and then as a team lead within the Office of Research and Demonstrations at CMS’s predecessor agency, working on Medicaid waiver and Medicare demonstration programs. She later spent two years as a health care attorney with the DC office of Epstein Becker Green. She left the firm to serve as General Counsel for the Medicare Payment Advisory Commission and later served as the Compliance Coordinator at a nonprofit organization focused on improving the health of children through direct and cooperative public health interventions.

Craig Fisher

Ken Gammon

Mark Garnett
With over 30 years in the healthcare industry, Mark has led pharmaceutical and Medicare Advantage teams in both a sales and P&L capacity. Most recently, he was President of the southeast market for Cigna’s Medicare Advantage division, and has spoken frequently on product design, member engagement, clinical outcomes, medical economics and SDoH. Specifically, his experience includes:
- SE President, Cigna Government Sector
- SE VP of Sales and Marketing, Cigna Government Sector
- 18 years leading pharmaceutical teams in Account Management, Sales, Marketing, and Training

Nikki Hungate, MS, MHA
Nikki Hungate, a long-time resident of the Western New York region, currently serves as the Senior
Leader of Medicare & Government Programs Product Strategy at MVP Health Care. Utilizing the 17
years of experience in the health plan industry she is accountable for leading a team of product
innovators that create and deliver a suite of high-quality government products that address the
needs of the community in a customer-centric fashion, placing emphasis on those populations that
are most vulnerable and underserved.
Nikki holds a Bachelor and Master of Science in Health Administration from Roberts Wesleyan
College. She is currently a doctoral candidate at the University of Charleston in the Executive
Leadership program. Nikki has a passion for sharing knowledge, and also serves as an adjunct
professor in the health sciences degree programs at Monroe Community College and Roberts
Wesleyan College. In her free time, she volunteers as fundraising coordinator for the local Vietnam
Veterans of America chapter in Rochester, NY.


Jenn Kerfoot
As Chief Experience Officer at FarmboxRx, Jenn Kerfoot is the head of Client and Member
Experience Operations. In this role, Jenn leads the strategic planning, design, and
implementation of initiatives that drive Member Satisfaction & Retention. Additionally,
Jenn spearheads the Member Insights function using qualitative and advanced analytic
approaches to understand the gaps in care and unmet needs of populations.
Jenn has helped companies articulate and achieve success across several aspects of the
healthcare space. As a military veteran, Jenn brings leadership and vision to diverse
audiences, and offers a unique perspective within start-ups and high-growth stage
companies. With a passion for organizational mission and values, as well as the unique
competitive advantage of establishing a strong culture, Jenn works with all departments to
streamline processes and programs that integrate the member experience into every
aspect of the business.

Lauren Flynn Kelly
Lauren has been covering health business issues since the early 2000s and specializes in in- depth reporting on Medicare Advantage, managed Medicaid and Medicare Part D. She also possesses a deep understanding of the complex world of pharmacy benefit management, having written AIS Health’s Radar on Drug Benefits from 2004 to 2005 and again from 2011 to 2016. In addition to her role as managing editor of Radar on Medicare Advantage, she oversees AIS Health’s publications and manages the health editorial staff. She graduated from Vassar College with a B.A. in English.

Gary Melis, RPh
Gary Melis is a Clinical Pharmacist for the past six years at Network Health, a local health insurance
provider in Northeast and Southeast Wisconsin. He is currently one of two pharmacists involved
making MTM calls in-house. His responsibilities also involve NCQA, pharmacy appeals, P&T
Committee, Member and Provider relations.
Gary’s also has experience as pharmacy manager for a national long term care company, pharmacy
manager for retail pharmacy chain, and Pharmacy Director for a National Health Care provider. He has
also been a pharmacy instructor at local medical college family practice clinic.

Casman Mosby
Casman Mosby, The Queen of Community and Family Relations. A native of Orlando FL,
Casman has made it her life’s mission to strengthen the bonds of multi-generational
connections. From community food drives to senior focused outreach, and even Adopt Kid
Birthday's Initiatives for children in need.
No matter how tough the challenge, Casman shows up, not for the accolades, though those
moments are very humbling but shows up for those who need it the most, which are the
disenfranchised in the community, or as she would call them my Babies….seniors included.
Casman Mosby is all about the family unit…primarily because she herself is a proud mother
of three beautiful daughters Alaysia, Ayanna, and Trinity. Her life experience in the
community encouraged her to start the non-profit organization Promise Seeds Initiatives
International and the Royal International Group (Transitional Housing).
Casman’s current profession is the Director of Marketing and Sales with Metro Health,
which covers the Orlando and Volusia county area in Florida. With over 25 years In
Healthcare, the past 6 being in Medicare sales, and the past 3 in Real Estate all have
strengthened Casman’s muscle in truly being the Queen in her field. She has been named
the Community Ambassador for Medicare, a Relentless Coach, and simply a woman who is
about her business and elevating those within/beyond her arms reach. She has a heart of
gold, and the community's endorsement to back it up. Casman’s passion is in educating the
community on resources in their own backyard. She believes with the right guidance you
can generate leads, favorable outcomes, and get your next sale by building relationships!
Building relationships is a strong pillar in everything she does. She would not be where she
is today, without the continued support of her community partners. In summation, Casman
Mosby prides herself in family and engaging the community. When you love on the people,
they may not give you a yes right away, but yes is surely soon to come when you are placed
there for a purpose. Don’t give up.

Jeff Nathe
Jeff Nathe has over 30 years of experience in the Medicare Advantage industry, beginning in direct sales and moving into sales management. He has worked the last 15 years in Sales and Member Retention with a Dual-Eligible Special Needs Plan in Arizona. This allows him to be involved in all aspects of the sales cycle, from marketing to retaining membership in a very mature and highly competitive marketplace.

Philip Nelson
Phil Nelson is a Consulting Actuary with Milliman. He joined the firm in 2016. His expertise is in Medicare Advantage consulting. Phil has assisted Medicare Advantage Organizations with medical and prescription drug pricing during the bid development process. He has also been involved in strategic discussions with MAOs as they assess their plan offerings. Through these strategy conversations, Phil has helped analyze the impact of a variety of potential plan changes including the impact of formulary changes, legislative proposals, plan benefit designs, provider network arrangements, and potential new plan offerings and service area expansions.

Dan Paladino
As VP, Healthcare Client Experience, Dan helps lead marketing strategy for Amsive’s
healthcare clients, supporting their long-term growth goals and ensuring Amsive is
delivering excellent service.
Dan has two decades of experience leading high-profile marketing, communications and
change management strategy and programs, primarily on behalf of health plans and health
systems.
Prior to joining Amsive, Dan served for 8 years in both client-facing and in-house roles at
Evolent Health, a high-growth $1B unicorn company that provides value-based care
services to providers and payers. Most recently, Dan led Evolent’s Corporate
Marketing/Communications function and a team of five, where he oversaw PR, marketing,
communications, creative/brand strategy and investor relations. During his time at
Evolent, Dan also led the Medicare marketing department, where he managed key client
relationships and led the successful launch of new Medicare Advantage health plans and
marketing programs.

Brandon Solomon
Brandon Solomon is Convey's vice president of client advisory and business development. Brandon joined Convey Health Solutions in 2018, leading all customer-facing operations for Convey’s subsidiary, Pareto Intelligence. Brandon has over 15 years of healthcare experience as a strategic advisor and partner to health plans operating government markets (MA, ACA, Medicaid). In his current role, Brandon focuses on developing strong partnerships with our Convey customers to help them attract, retain, and better manage members through strategic supplemental benefit management and advanced analytics.

Spencer Pratt
Spencer Pratt is the VP of Growth & Strategy at NourishedRx. Spencer has spent his career in healthcare building innovative solutions and frameworks around SDoH, health equity, member engagement, and quality improvement. Prior to joining NourishedRx, Spencer held leadership roles at Unite Us and Carrot Health, and established a consumer insights solution at Optum.

Windsor Richmond
Windsor Richmond is the Field Sales Manager for Anthem Blue Cross. She oversees a Field Sales
team in Southern California. She’s been in the Medicare insurance industry 20+ years and has
gained her experience by working at multiple Fortune 100 insurance companies. Her role with
Elevance Health entails managing, coaching, business development, and knowledge of all Medicare
products. She works closely with Elevance Health leadership in analyzing the territories against
competition and growth opportunities. Throughout the years she has also had the opportunity to
manage the Individual Sales Agents/Brokers.
Medicare has continued to be a passion for Windsor. Having the opportunity to begin Medicare
sales since the inception of the Medicare Advantage, she’s had success in improving the lives of
Medicare beneficiaries and as well as individuals working in the industry. Her favorite lesson is
knowing the history of Medicare. She recommends you Google a video presented by the Henry J.
Kaiser Family Foundation, Medicare and Medicaid at 50.
Windsor lives in Southern California and has two wonderful sons. She is an advocate sports fan. Her
favorite team is the Los Angeles Lakers. She holds a B.A. in Business Administration from the
University of LaVerne and an MHA from Walden University.

Todd Rau
Todd Rau is the Director of Medicare for Indiana University Health Plans and leads the Medicare
Advantage line of business for the past 5 years. IU Health Plans is an extension of Indiana University
Health, Indiana’s only hospital system to be nationally ranked by U.S. News & World Report for 20
consecutive years.
Rau has 29 years of experience in insurance and began his career as a broker, focusing on
commercial group, individual and Medicare health sales. In 2007 he became the Regional Sales
Manager for Anthem BCBS individual broker sales, and quickly transitioned to the role of Broker
Sales Director for Medicare Products.
While at IU Health Plans, Rau introduced the first $0 premium plans and multiple supplemental
benefit additions. A Greenwood, Indiana native, he received his bachelor’s degree from Indiana
University.

Tom Sass
Tom Sass is vice president of consumer markets, Highmark Western and Northeastern New
York. In this role, he oversees the strategy and execution of sales to consumer markets,
including ACA Individual & Family Plans and Medicare Direct Pay Plans.
Sass joined the health plan in 2012 as general manager, state product and advanced
through several positions throughout his tenure, including director, commercial accounts,
director, consumer markets and most recently, senior director, consumer markets and
corporate sales operations.
Sass received both a Master of Business Administration and a bachelor’s degree in
mechanical engineering from University at Buffalo. He also completed a Data Analytics 360
Certificate from the eCornell Program at Cornell University in 2019.
A sales and product management executive with more than two decades’ experience, Sass
is a member of the National Association of Health Underwriters and Senior Markets
Executive Group for the Blue Cross Blue Shield Association.

Ezio Sabatino
Ezio is an enthusiastic marketing leader with experience in all aspects of integrated
marketing and communications that drives increased revenue and grows market share.
Since 2002, Ezio held marketing leadership positions with EmblemHealth and ConnectiCare
serving as Director, Marketing Acquisition & Retention for Individual Products and
Director, Marketing & Communications for Senior Markets.
Before joining ConnectiCare, Ezio helped elevate commercial health products to market
prominence through various marketing positions at PHS Health Plans, a Health Net
Company from 1991-2001.
He currently focuses on consulting in the Individual Insurance space (Medicare Advantage
DSNP, Medicare Supplement, ACA) spearheading acquisition, onboarding and retention
efforts through strategic planning and implementation of marketing lead generation and
retention programs.
Ezio obtained a Bachelor of Science degree in marketing with a minor in psychology from
Sacred Heart University in Fairfield, CT. A lifelong resident of Stratford, CT, he, and his wife
Lysa have three children and two grandchildren. Ezio is also a dog lover (especially
rottweilers), a die-hard Green Bay Packers fan and loves a good Springsteen and Bill Joel
show.

Rebecca Schano
Becca has over 20 years’ experience in helping organization solve some of their most critical client communication needs. Her expertise is in creating workflows that solve complex communications needs for health plans to help drive efficiency, engagement and member satisfaction.

Barb Shooshanian
Barb Shooshanian is the Executive Vice President/Chief Operating Officer for Health Alliance Administrators, Inc., managing agency for Health Alliance Plan. Barb has worked in the health insurance managing agency space for 18 years. Throughout her tenure, Barb has held positions with a strong focus on driving sales growth, improving customer retention and experience, and strengthening agent relationships/ partnerships. She has a strong Medicare, commercial group, and individual markets background. Barb has been a Metro Detroit Association of Health Underwriters member since 2012, serving on the Board of Directors from 2013 through 2021. Barb also serves on the Board of Directors for Pink Sisters Inc. – a non-profit organization dedicated to supporting women within the Metro Detroit communities facing a breast cancer diagnosis.

Heather Smith
Heather has been in Insurance and Financial Sales for her entire career. Having been in the
Medicare Sales arena for over 15 years, she has found her true passion working within the
senior population. She enjoys working for regional plans that have a unique offering within
the communities they serve. She is responsible for all Medicare Sales distribution channels,
as well as the Individual Commercial Market, and Community Programs. Helping others
achieve their goals, uncover potential, and find those “aha moments” will always be the
most rewarding part of her role.
Heather has been married for over 28 years and has one teenage daughter who will be
college bound in the fall of 2023. She enjoys time at home with family and her plethora of
pets, as well as retreat time to the lake or the Caribbean to relax and recharge.

Jason Sloan
At BlueCross BlueShield of South Carolina Jason leads the strategic vision and
implementation for Medicare Advantage quality improvement activities, risk adjustment
procedures and value-based provider partnerships. Under Jason’s leadership the MA
program has markedly increased quality outcomes by helping beneficiaries navigate the
healthcare system and by establishing strong partnerships with local healthcare providers.
Jason has spent his career managing local and national Medicare Advantage quality
programs along with experience in medical research and physical therapy health programs.
He earned an MBA from the University of Notre Dame and a Masters in Biomedical Science
from Midwestern University in Chicago. To stay well rounded Jason enjoys fishing with his
kids and playing golf as often as possible.

Michael Spicer
Mike leads the product innovation team of portfolio managers, researchers, and analysts
at CDPHP in Albany, NY. Mike’s team is always seeking out new trends and disruptions in
healthcare to enhance CDPHP’s product portfolio, ranging the gamut from digital health
technologies to high deductible plans paired with HSAs.
Mike is most interested in studying and utilizing consumer behavior trends in healthcare,
including the choices people make, why they make those choices, and the influences
required to help them make choices that are more appropriate.
Originally from Syracuse, New York, Mike relocated for his post-secondary education,
including a B.S from Union College (NY) focused in Neuroscience and Quantitative
Economics, as well as a Masters of Business Administration (M.B.A.) focused in Healthcare
Management from Clarkson University. Mike now resides with his family and dachshunds
in Latham while continuing to work on his golf game.

Cindy Thomas
Cindy has over 20 years’ experience in healthcare solutions business development and sales
leadership in many capacities. Her passion is to help health plan businesses to create engaging
communications with membership.
Cindy has a BA in Psychology from Indiana State University, a Graduate Certification in Marketing
from Liberty University, and professional certifications in HIPAA and Cyber Security from ecfirst.
Her industry experience and positive energy enhance clients’ overall effectiveness of our outreach
to the payer community.

Merry Beth Ward
Merry Beth Ward is senior marketing consultant with the Milwaukee office of Milliman.
She joined the firm in 2021.
Merry Beth is an expert in prospect marketing and assists with lead generation, sales
support, acquisition, and member communications for healthcare plans. She works
through the entire process, from strategy, gotomarket planning, launch, and reducing
membership churn, while focusing on Medicare Advantage plans' best return on
investment.
Merry Beth was previously the Vice President of Marketing with Clover Health. She spent
over 20 years creating leads and supporting sales actions through multiple mediums and
channels. Her strength in strategic planning, as well as experience with multiple facets of
advertising and marketing has been recognized multiple times within the healthcare
industry. In her first year with Clover Health she increased membership 29% utilizing both
traditional and digital advertising during AEP.
Before Clover Health, Merry Beth worked as Vice President of Healthcare Strategy for a
direct marketing agency developing marketing plans, analyzing and implementing
multichannel marketing strategies to meet Medicare Advantage client objectives, and
delivering comprehensive marketing strategies to meet client's goals.
Merry Beth’s Medicare Advantage experience started as Director of Marketing for
CignaHealthSpring, where she oversaw all marketing and advertising for the southeast.
Her efforts resulted in sales increasing by over 42% with 66% attributed to direct
marketing activities. She is well versed in the field of Medicare, Medicaid, and CMS
regulations.
Merry Beth serves on several boards of directors: for Insight Counseling; for Leadership
Healthcare Council; and for Nashville American Marketing Association. She was a Nashville
Emerging Young Leader Finalist for two years.

Austin Weaver
Austin is the Vice President of Medicare at Hinge Health, where he leads and grows the digital musculoskeletal services they provide to seniors. Prior to this, he was the Vice President of Payer Strategy and Network Innovation at OptumCare, which is the largest provider of care for Medicare beneficiaries in the US. Additionally, Austin was a Partner at the Advisory Board Company, leading its Value Based Care consulting practice with over a decade of advising health systems, payers, and the US Congress on key strategic initiatives. Austin specialized in healthcare while earning his MBA from Vanderbilt’s Owen Graduate School of Management and graduated with honors from the University of Notre Dame.

Daniel Weaver
Daniel Weaver is the Executive Vice President of Product Operations and Stars Strategy at
NationsBenefits, with nearly 25 years of experience in Operations and Star Ratings
strategy. Daniel most recently served as VP, Government Quality Programs at Gateway
Health, where he led the company to its first 4.5 Star Rating and an improved Medicaid
NCQA Accreditation rating. In his career, Dan has overseen the development and
implementation of many analytics-driven and customer-focused programs, and he
advocates for continuous improvement and operational excellence philosophies for
sustained success. In his new role with NationsBenefits, Daniel will drive strategic planning,
facilitate execution, oversee product financial performance, manage operational
performance across all products, and ensure strong internal controls are in place to enable
efficiency in the growth of the business.
Daniel will also help drive prospective and
retrospective investigation into quality outcomes and customer engagement across the
company’s distinct benefit management programs while continuing to innovate new
solutions for health plan partners focused on growth and strong quality performance.

Dr. Lisa Zaval
Dr. Lisa Zaval is a behavioral scientist with broad expertise in leveraging insights from the fields of behavioral economics and psychology to understand, predict and motivate behavior change. Lisa has been advising See Change since its founding. Lisa holds a Ph.D in Judgment & Decision-Making Psychology from Columbia University, where she currently holds an appointment as an adjunct research scientist. She completed her post-doctoral training jointly at the Center for Research on Environmental Decisions and the Center for Decision Sciences at Columbia Business School. Lisa’s research has been published in leading academic journals, including Nature Climate Change, Psychological Science and the Proceedings of the National Academy of Sciences, and summarized in a variety of venues, including the New York Times and the Wall Street Journal. In addition to over 10 years of academic experience, she leverages the knowledge gained from years of applied behavioral science research and consulting to help guide decision-making across a range of domains (e.g., sustainability, healthcare, education and consumer finance). Outside of research, Lisa can usually be found building Legos with her kiddos.